Saying no to your boss without torching the relationship
A good no protects your boss from a yes you can't deliver, and the trick is to make that obvious.
The conversation to have before you let someone go
If a termination is a surprise to the person, you skipped the one conversation that could have changed the outcome.
How to tell someone their work isn't good enough
The kind way to deliver hard feedback is also the clear way, and most managers get the order wrong.
Ideas are cheap. Practice is everything.
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