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Building a coaching habit across managers at Kindred Labs
The challenge
Kindred's managers were the answer key for their teams. Every problem routed up, judgment was not developing down, and the managers were drowning.
What we did
We rolled out Coaching Skills for Managers across the engineering and science organizations, supported by manager peer groups.
The results
60 managers trained in coaching skills
Managers reported fewer escalations to their desks
Team members reported more ownership of their work
"Our managers stopped being the bottleneck and started building judgment in their teams."